Steve Wright, Cristina Tegolo, Mike Hankey and Tim Pickstone Learn more
by timpickstone on 19 September, 2008
2,500 tenants will soon be receiving a questionnaire from Six Town Housing to find out what they think of housing services and where improvements could be made. Six Town Housing, the council’s at Arms Length Management Organisation (ALMO), has teamed up with Salford University to carry out the survey. Salford University is acting as an independent consultant for the work and they will be posting out the surveys to residents over the next few weeks.
The tenants who have been randomly selected to take part in the survey will be asked their views on a wide range of issues including repairs to their property, antisocial behaviour in the local area and tenant participation schemes. In order to maximise the number of questionnaire returns, residents who complete the survey will stand the chance of winning £250 worth of shopping vouchers.
The results from this survey will provide Six Town Housing with valuable information to allow Six Town Housing to further develop their services in line with the needs of the local community. The results will also allow Six Town Housing to report nationally regarding customer satisfaction levels across Bury.
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